Farrow & Ball

About Farrow & Ball

Farrow & Ball produce unmatchable paints and wallpapers using the finest ingredients and age-old production methods. Their unique paint colours are made using high levels of rich pigments to original recipes and their wallpapers are hand-crafted using their own paints and traditional printing methods.

Project Background

As a company, Farrow & Ball was looking to improve its export capabilities through improving its warehouse pick and pack and international export process. A new solution was required to improve the accuracy of shipments and minimise shipping costs. Furthermore, it was fundamental to reduce the double handling of products in the dispatch process and allow for complete visibility of the picking process.

ACQUIRE immediately brought benefits to the pick and pack process and we were even more pleased when we could extend this to our international exports. Not only does it benefit our business, but it enhances our relationship with our carriers around the world, ultimately improving the end user experience at customer level.

Logisitcs Systems Development Manager

Our Solution

ACQUIRE™ is the UK’s most popular barcoding mobile data and RF system designed specifically for ERP users. An off the shelf end-to-end product, it can be integrated to any ERP picking process within the Automated Supply Chain, allowing for complete visibility.

Cooper Software worked closely with Farrow & Ball to understand their business. This has led to not just an improvement in their shipping process but has also pushed the boundaries of Cooper Software’s ACQUIRE™
software.

The project was implemented in two phases on their IFS system. Phase One immediately brought benefits as the new software seamlessly integrated with their IFS system allowing them complete visibility of the pick and pack process and increased the speed and accuracy of shipments for domestic pick and pack via several carriers.

In Phase Two, the enhanced ACQUIRE™ solution was able to deliver similar improvements in speed and accuracy, whilst creating an interface for their international export facility and with the multiple globally recognised carriers they work with. In this phase, the ACQUIRE™ software solution was able to deliver similar improvements in speed and accuracy, whilst creating an interface for their international export facility and with the multiple globally recognised carriers they work with, automating whole selections and packaging of products.

Benefits

  • Major improvement in the shipping process both domestically and internationally.
  • Integrated seamlessly, and in-real time with IFS, eliminating manual effort and significantly reduced admin and transaction processing time.
  • Enhanced relationships with carriers around the world.
  • EDI integration with freight carriers.
  • Reduced costs of shipping goods.
  • Improved end user experience at the customer level

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